Terms of Service

1. Acceptance of Terms

Welcome to Access1 Media LLC. These Terms of Service ("Terms") govern your use of the Access1 Media LLC platform and related services (the "Service") operated by Access1 Media LLC ("we," "us," or "our").

By accessing or using our Service, you agree to be bound by these Terms. If you disagree with any part of these Terms, then you may not access the Service.

2. Description of Service

Access1 Media LLC provides a comprehensive venue management platform that enables organizations to:

• Manage incident reporting and response
• Collect and analyze guest feedback
• Track lost and found items
• Manage child registration and family tracking
• Coordinate bag check and sensory station services
• Create and distribute guest surveys
• Generate operational analytics and reports

3. User Accounts

3.1 Account Creation

To use certain features of the Service, you must create an account. You agree to provide accurate, current, and complete information during registration and to update such information as necessary.

3.2 Account Security

You are responsible for safeguarding your account credentials and for all activities that occur under your account. You must immediately notify us of any unauthorized use of your account.

3.3 Account Termination

We reserve the right to suspend or terminate your account at any time for violation of these Terms or for any other reason at our sole discretion.

4. Acceptable Use Policy

You agree not to use the Service to:

• Violate any applicable laws or regulations
• Infringe upon the rights of others
• Upload malicious code or engage in harmful activities
• Attempt to gain unauthorized access to our systems
• Interfere with the proper functioning of the Service
• Use the Service for any unlawful or fraudulent purpose
• Harass, abuse, or harm other users
• Distribute spam or unsolicited communications

5. Intellectual Property Rights

5.1 Our Rights

The Service and its original content, features, and functionality are owned by Access1 Media LLC and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

5.2 Your Content

You retain ownership of content you submit to the Service. By submitting content, you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, and distribute your content in connection with providing the Service.

5.3 Feedback

Any feedback, suggestions, or improvements you provide regarding the Service may be used by us without restriction or compensation to you.

6. Payment Terms

6.1 Subscription Fees

Access to certain features of the Service requires payment of subscription fees. All fees are non-refundable unless otherwise specified.

6.2 Billing

Subscription fees are billed in advance on a recurring basis. You authorize us to charge your payment method for all applicable fees.

6.3 Price Changes

We reserve the right to modify our pricing at any time. We will provide reasonable notice of price changes for existing subscriptions.

7. Privacy and Data Protection

Your privacy is important to us. Our Privacy Policy explains how we collect, use, and protect your information when you use the Service. By using the Service, you agree to the collection and use of information in accordance with our Privacy Policy.

8. Service Availability

We strive to maintain high service availability but cannot guarantee uninterrupted access to the Service. We may temporarily suspend the Service for maintenance, updates, or other operational reasons.

We are not liable for any loss or damage resulting from service interruptions or downtime.

9. Limitation of Liability

To the maximum extent permitted by law, Access1 Media LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities.

Our total liability for any claims arising from or related to the Service shall not exceed the amount paid by you for the Service in the twelve months preceding the claim.

10. Indemnification

You agree to indemnify and hold harmless Access1 Media LLC and its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from your use of the Service or violation of these Terms.

11. Termination

Either party may terminate these Terms at any time. Upon termination:

• Your right to use the Service will cease immediately
• We may delete your account and associated data
• You remain liable for any outstanding fees
• Provisions that should survive termination will remain in effect

12. Governing Law and Dispute Resolution

These Terms are governed by and construed in accordance with the laws of Tarrant county, Texas, without regard to conflict of law principles.

13. Modifications to Terms

We reserve the right to modify these Terms at any time. We will notify users of material changes by posting the updated Terms on our website. Your continued use of the Service after changes become effective constitutes acceptance of the revised Terms.

14. Severability

If any provision of these Terms is found to be unenforceable or invalid, the remaining provisions will remain in full force and effect.

15. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Access1 Media LLC regarding the Service and supersede all prior agreements and understandings.

16. Contact Information

If you have any questions about these Terms of Service, please contact us: